a) Please deposit minimum 50% of total amount within 3 days from the date of booking for confirmation and the balance amount has to be made in advance before the date of check in.
b) Room allotment will be decided by the management. For any special requirements kindly inform us on prior notice.
a) Demand Draft: In favour of DELIGHT HOTELS PVT.LTD. Payable at Kolkata.
b) Cheque: Issue in the name of DELIGHT HOTELS PRIVATE LIMITED.
A/C NO: 914020032312760
IFSC CODE: UTIB0001138
MICR CODE: 700211056
BRANCH: BBD BAGH, KOLKATA (WB)
After depositing the payment, please email us the Deposit Slip with the booking detail (Booking File No) which is given by us
email@example.com / firstname.lastname@example.org
Refund will be paid to the source through which the guest has booked. Any refund will take within 15 days to process & will be sent to you by a/c payee cheque only.
** We also reserve the right in any circumstances to cancel your travel arrangements by assigning reasons to you. If we are unable to provide the booked travel arrangements due to reasons beyond our control (Natural Disasters or Political Issues etc.) and the tour has already commenced, then we may not refund.
Change is the only constant in this world. If you need to reschedule, we will be happy to help. However, rescheduling your reservation is subject to room availability and seasonal rates. In the event of cancellation of your reservation, cancellation charges plus taxes may apply (if any).
1) Booking cancelled 3 days prior to arrival will carry 100% retention charge of total bill value.
2) Booking cancelled 7 days prior to arrival will carry 50% retention charge of total bill value.
3) Booking cancelled prior the above time frame would result in 10% retention of total bill value.
4) No-show will carry a 100% retention charge of total bill value.